Privacy and Data Protection (GDPR)

Soulendulgence Wellbeing and Polendulgence are committed to protecting your privacy and handling your personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

We may collect and store personal information including:

Name and contact details

Emergency contact information

Health and medical information relevant to participation

Session notes and coaching records

Booking and payment information

Progress tracking information where provided

Your information will only be used for the purposes of:

Delivering coaching, training, and class services

Managing bookings and appointments

Communicating relevant updates regarding your sessions

Maintaining health and safety records

Meeting legal and insurance requirements

Your personal information will not be sold, shared, or disclosed to third parties without your consent unless required by law, safeguarding obligations, or insurance purposes.

All reasonable steps will be taken to ensure that your data is stored securely and accessed only where necessary.

You have the right to:

Request access to the personal data we hold about you

Request correction of inaccurate information

Request deletion of your personal information where legally permissible

Withdraw consent for the use of your data where applicable

Lodge a complaint with the Information Commissioner's Office (ICO)

Personal records will only be retained for as long as necessary to fulfil legal, insurance, regulatory, and business obligations.

By booking and participating in services provided by Soulendulgence Wellbeing or Polendulgence, you consent to the collection and processing of your personal information as outlined here.